Qantas (data breach) class action progress

June 2025 customer data breach · registering

Qantas customers among the approximately 5.7 million people whose details were exposed through a third-party customer servicing platform in the June 2025 incident, with data later published on the dark web in October 2025. Maurice Blackburn has lodged a representative complaint with the OAIC seeking compensation. Update Sept 2026: the OAIC said it will not take action after preliminary inquiries; the complaint's next steps are under review.

Where this matter sits now

  1. Incident
  2. Filed in court
  3. Registration open
  4. Before the court
  5. Settlement
  6. Payments / distribution
  7. Closed

Dated milestones

  1. Incident

    Qantas third-party platform breached

    About 5.7 million customer records exposed via a customer-service platform.

    Source
  2. Registration open

    Maurice Blackburn lodges OAIC complaint

    Representative complaint seeks compensation for affected customers.

    Source
  3. Incident

    Stolen data published online

    Customer data dumped on the dark web.

    Source
  4. Before the court

    OAIC declines full investigation

    Preliminary inquiries found no likely privacy-law breach by Qantas.

    Source
Free registration page (Maurice Blackburn)

Does this case actually cover you?

Milestones tell you where the case is up to. The eligibility check tells you whether you are in the group — and the case brief lists the criteria, exclusions and evidence that decide it.

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