Qantas (data breach) class action progress
June 2025 customer data breach · registering
Qantas customers among the approximately 5.7 million people whose details were exposed through a third-party customer servicing platform in the June 2025 incident, with data later published on the dark web in October 2025. Maurice Blackburn has lodged a representative complaint with the OAIC seeking compensation. Update Sept 2026: the OAIC said it will not take action after preliminary inquiries; the complaint's next steps are under review.
Where this matter sits now
- Incident
- Filed in court
- Registration open
- Before the court
- Settlement
- Payments / distribution
- Closed
Dated milestones
Incident
Qantas third-party platform breached
About 5.7 million customer records exposed via a customer-service platform.
SourceRegistration open
Maurice Blackburn lodges OAIC complaint
Representative complaint seeks compensation for affected customers.
SourceBefore the court
OAIC declines full investigation
Preliminary inquiries found no likely privacy-law breach by Qantas.
Source
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