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Qantas (data breach) — June 2025 customer data breach

Qantas customers among the approximately 5.7 million people whose details were exposed through a third-party customer servicing platform in the June 2025 incident, with data later published on the dark web in October 2025. Maurice Blackburn has lodged a representative complaint with the OAIC seeking compensation. Update Sept 2026: the OAIC said it will not take action after preliminary inquiries; the complaint's next steps are under review.

Period covered
2025
Where it applies
Australia-wide
Law firm running the case
Maurice Blackburn
Compensation context
See law firm — no verified estimate published
Free registration page for the Qantas (data breach) matter

Case progress

  1. Incident
  2. Filed in court
  3. Registration open
  4. Before the court
  5. Settlement
  6. Payments / distribution
  7. Closed

  1. Registration open

    Maurice Blackburn lodges OAIC complaint

    Representative complaint seeks compensation for affected customers.

    Source

  2. Incident

    Stolen data published online

    Customer data dumped on the dark web.

    Source

  3. Before the court

    OAIC declines full investigation

    Preliminary inquiries found no likely privacy-law breach by Qantas.

    Source
See the full Qantas (data breach) timeline (4 milestones)

The Qantas (data breach) case brief

The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.

  • Eligibility checklist — 4 specific criteria that decide whether you are in the group
  • Exclusions — 2 situations that take you out of the class, even if you were a customer
  • Evidence list — 4 documents to gather — the ones that actually affect what you can recover
  • How to join, step by step — 4 ordered steps, including which registration pathway to use
  • Key dates — 4 dated milestones, including any registration cut-off
  • Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case

One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.

Check if this case covers meWhat's in the $9 report

Sources: Maurice Blackburn case page and media statement (18 July 2025); OAIC notifiable data breach reporting

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