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Microsoft class action progress

Microsoft 365 Copilot price bundling (ACCC Federal Court proceedings) · monitoring

The ACCC has taken Microsoft to the Federal Court, alleging it misled around 2.7 million Australian Microsoft 365 Personal and Family subscribers by telling them they had to accept Copilot AI features with a price rise or cancel — without disclosing a cheaper Classic plan that stayed available. Subscribers who paid the higher price may be entitled to refunds or compensation depending on the outcome.

Where this matter sits now

  1. Incident
  2. Filed in court
  3. Registration open
  4. Before the court
  5. Settlement
  6. Payments / distribution
  7. Closed

Dated milestones

  1. Incident

    Copilot bundled with price rise

    Microsoft began telling Microsoft 365 Personal and Family subscribers they must accept Copilot AI features with a higher price, or cancel.

    Source

  2. Filed in court

    ACCC takes Microsoft to the Federal Court

    The ACCC alleges Microsoft misled about 2.7 million Australian subscribers by not disclosing that a cheaper Classic plan without Copilot remained available.

    Source

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