ClaimCheckClass Action Eligibility
monitoringmisleading conduct

Microsoft — Microsoft 365 Copilot price bundling (ACCC Federal Court proceedings)

The ACCC has taken Microsoft to the Federal Court, alleging it misled around 2.7 million Australian Microsoft 365 Personal and Family subscribers by telling them they had to accept Copilot AI features with a price rise or cancel — without disclosing a cheaper Classic plan that stayed available. Subscribers who paid the higher price may be entitled to refunds or compensation depending on the outcome.

Period covered
2024–2025
Where it applies
Australia-wide
Law firm running the case
Not publicly confirmed
Compensation context
See law firm — no verified estimate published

No public registration page is open for this matter right now.

Case progress

  1. Incident
  2. Filed in court
  3. Registration open
  4. Before the court
  5. Settlement
  6. Payments / distribution
  7. Closed

  1. Incident

    Copilot bundled with price rise

    Microsoft began telling Microsoft 365 Personal and Family subscribers they must accept Copilot AI features with a higher price, or cancel.

    Source

  2. Filed in court

    ACCC takes Microsoft to the Federal Court

    The ACCC alleges Microsoft misled about 2.7 million Australian subscribers by not disclosing that a cheaper Classic plan without Copilot remained available.

    Source

The Microsoft case brief

The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.

  • Eligibility checklist — 3 specific criteria that decide whether you are in the group
  • Exclusions — 3 situations that take you out of the class, even if you were a customer
  • Evidence list — 4 documents to gather — the ones that actually affect what you can recover
  • How to join, step by step — 5 ordered steps, including which registration pathway to use
  • Key dates — 3 dated milestones, including any registration cut-off
  • Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case

One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.

Check if this case covers meWhat's in the $9 report

Sources: curated

ClaimCheck is not a law firm and this page is not legal advice. No outcome or compensation is guaranteed. See our not legal advice page.