Ticketek — 2024 customer data breach
Ticketek customers whose personal information was exposed in the 2024 data breach. Compensation is yet to be assessed — verify with the law firm running the action.
- Period covered
- 2024 onwards
- Where it applies
- Australia-wide
- Law firm running the case
- Bannister Law; XD Law & Advocacy
- Compensation context
- See law firm — no verified estimate published
Case progress
- Incident
- Filed in court
- Registration open
- Before the court
- Settlement
- Payments / distribution
- Closed
Before the court
Ticketek obtains injunction
Court order restrains access to and publication of the stolen data.
SourceRegistration open
XD Law complaint accepted by OAIC
A second, parallel representative complaint is accepted.
SourceBefore the court
OAIC notice updated, still open
Representative complaint remains under consideration.
Source
The Ticketek case brief
The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.
- Eligibility checklist — 4 specific criteria that decide whether you are in the group
- Exclusions — 2 situations that take you out of the class, even if you were a customer
- Evidence list — 4 documents to gather — the ones that actually affect what you can recover
- How to join, step by step — 5 ordered steps, including which registration pathway to use
- Key dates — 4 dated milestones, including any registration cut-off
- Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case
One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.
Sources: Public reporting on the 2024 Ticketek data breach and the customer privacy class action.
ClaimCheck is not a law firm and this page is not legal advice. No outcome or compensation is guaranteed. See our not legal advice page.