Quest Apartment Hotels — 2025 customer data breach
Quest guests whose records (before June 2025) were in the database accessed in the breach disclosed on 19 August 2026 — about 1.99 million customers, including some passport, licence and credit card details. No class action has been filed yet; we are monitoring.
- Period covered
- up to 2025
- Where it applies
- Australia-wide
- Law firm running the case
- Not publicly confirmed
- Compensation context
- See law firm — no verified estimate published
No public registration page is open for this matter right now.
Case progress
- Incident
- Filed in court
- Registration open
- Before the court
- Settlement
- Payments / distribution
- Closed
Incident
Breach scope expanded to 1.99 million
Update confirmed passport, licence and 46,727 card numbers with CVVs were exposed.
Source
The Quest Apartment Hotels case brief
The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.
- Eligibility checklist — 2 specific criteria that decide whether you are in the group
- Exclusions — 2 situations that take you out of the class, even if you were a customer
- Evidence list — 4 documents to gather — the ones that actually affect what you can recover
- How to join, step by step — 4 ordered steps, including which registration pathway to use
- Key dates — 3 dated milestones, including any registration cut-off
- Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case
One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.
Sources: Information Age (ACS), 22 September 2026
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