monitoringprivacy breach

Bunnings & Kmart — Facial recognition in stores (privacy determinations)

The Privacy Commissioner determined that Bunnings breached the Privacy Act by scanning shoppers' faces without consent, and Kmart was found to have run a similar facial-recognition scheme. Australians who shopped at Bunnings or Kmart stores while facial recognition was operating may have had their biometric information collected unlawfully; this is a watch-list matter for potential group claims.

Period covered
2018–2023
Where it applies
Australia-wide
Law firm running the case
Not publicly confirmed
Compensation context
See law firm — no verified estimate published

No public registration page is open for this matter right now.

Case progress

  1. Incident
  2. Filed in court
  3. Registration open
  4. Before the court
  5. Settlement
  6. Payments / distribution
  7. Closed
  1. Filed in court

    CHOICE refers Bunnings and Kmart to the Privacy Commissioner

    Consumer group CHOICE lodged complaints after finding the retailers were scanning shoppers' faces without meaningful consent.

    Source
  2. Before the court

    Privacy Commissioner finds Bunnings breached the Privacy Act

    The determination found Bunnings collected shoppers' biometric information without consent — a finding that could support future group claims.

    Source

The Bunnings & Kmart case brief

The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.

  • Eligibility checklist — 3 specific criteria that decide whether you are in the group
  • Exclusions — 3 situations that take you out of the class, even if you were a customer
  • Evidence list — 4 documents to gather — the ones that actually affect what you can recover
  • How to join, step by step — 5 ordered steps, including which registration pathway to use
  • Key dates — 5 dated milestones, including any registration cut-off
  • Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case

One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.

Sources: curated

ClaimCheck is not a law firm and this page is not legal advice. No outcome or compensation is guaranteed. See our not legal advice page.