Bunnings & Kmart — Facial recognition in stores (privacy determinations)
The Privacy Commissioner determined that Bunnings breached the Privacy Act by scanning shoppers' faces without consent, and Kmart was found to have run a similar facial-recognition scheme. Australians who shopped at Bunnings or Kmart stores while facial recognition was operating may have had their biometric information collected unlawfully; this is a watch-list matter for potential group claims.
- Period covered
- 2018–2023
- Where it applies
- Australia-wide
- Law firm running the case
- Not publicly confirmed
- Compensation context
- See law firm — no verified estimate published
No public registration page is open for this matter right now.
Case progress
- Incident
- Filed in court
- Registration open
- Before the court
- Settlement
- Payments / distribution
- Closed
Filed in court
CHOICE refers Bunnings and Kmart to the Privacy Commissioner
Consumer group CHOICE lodged complaints after finding the retailers were scanning shoppers' faces without meaningful consent.
SourceBefore the court
Privacy Commissioner finds Bunnings breached the Privacy Act
The determination found Bunnings collected shoppers' biometric information without consent — a finding that could support future group claims.
Source
The Bunnings & Kmart case brief
The page above is the public summary. The case brief is the part that tells you whether you personally fit the group definition, and what to have ready before you register.
- Eligibility checklist — 3 specific criteria that decide whether you are in the group
- Exclusions — 3 situations that take you out of the class, even if you were a customer
- Evidence list — 4 documents to gather — the ones that actually affect what you can recover
- How to join, step by step — 5 ordered steps, including which registration pathway to use
- Key dates — 5 dated milestones, including any registration cut-off
- Compensation notes and scam warnings — What a realistic outcome looks like, and the impersonation tactics used on this specific case
One A$9 report unlocks the case brief for every matter that covers you — plus your personalised eligibility report and PDF.
Sources: curated
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